Terms and conditions

These General Conditions of Sale regulate the contractual relationship between Good Spirit Products (hereinafter, ‘The Company’) and its customers (hereinafter, ‘The Customer’) in relation to the purchase and sale of the products offered through the online store hosted within the domain https://goodspirit-products.com/

Good Spirit Products SL
NIF (Tax Identification Number): B70752977
Paseo del borne, 15 4D
07012 Palma
Balearic Islands Spain
info@ goodspirit-products.com

The formalization of any order implies the express and unreserved acceptance of these General Conditions of Sale by the Customer. All communications and agreements between The Company and The Customer relating to the execution of this contract shall be deemed formalized upon placing the order under these conditions, without prejudice to any other written agreements that may be formalized.

General Contractual Conditions (GCC) – Good Spirit Products

§ 1 General – Scope of Application

(1) The Company sells to the Customer the goods specified in detail in the offer according to the conditions of sale presented herein.

(2) All agreements reached between The Company and The Customer for the purpose of executing this contract have been set out in writing below.

§ 2 Offer – Conclusion of Contract

(1) The order placed by the Customer (via the online store) is a binding offer to The Company in accordance with § 145 of the BGB (German Civil Code).

(2) The Company is entitled to accept this offer within two weeks of receiving the full payment (advance payment). Acceptance occurs through the sending of an order confirmation. The Company reserves the right to inform the Customer within this period that it rejects their order and to immediately reimburse the money.

(3) Offer Documents: The Company reserves the property and copyright rights to the illustrations, drawings, calculations, and other documents provided. This also applies to those written documents that are marked as “confidential”. The Customer requires the express written consent of The Company before transmitting them to third parties.

§ 3 Prices – Payment Terms

(1) Since these are individually manufactured products made to order, advance payment is always the required payment method. Production of the goods does not begin until the full payment is received.

(2) The deduction of a discount requires a special written agreement.

(3) The Customer is only entitled to offset if their counterclaims have been legally established, are undisputed, or have been acknowledged by The Company. Furthermore, the Customer is only authorized to exercise a right of retention to the extent that their counterclaim is based on the same contractual relationship.

§ 4 Delivery Period

(1) Delivery takes place within approx. 6 weeks from the confirmation (via email) of The Company’s acceptance of the offer. An earlier/later delivery by The Company is possible.

(2) If the Customer defaults in accepting the goods (creditor’s default) or culpably breaches other cooperation obligations, The Company shall be entitled to demand compensation for the damages resulting from such breach, including any additional expenses. All other rights or claims are reserved.

(3) If the requirements of paragraph (2) are met, the risk of accidental loss or accidental deterioration of the object of purchase passes to the Customer at the time they have incurred default of acceptance or debtor’s default.

§ 5 Retention of Title

The Company reserves ownership of the object of purchase until receipt of all payments arising from the purchase contract. In the event of contract-breaching behaviour by the Customer, particularly in the event of default in payment, The Company is entitled to reclaim the object of purchase. The reclaiming of the object of purchase by The Company constitutes a withdrawal from the contract.

After reclaiming the object of purchase, The Company is authorized to realize it, and the proceeds of the realization must be offset against the Customer’s obligations, deducting the reasonable costs of realization.

§ 6 Right of Withdrawal

German Law – § 312g Paragraph 2 of the BGB (German Civil Code) (Right of Withdrawal, Exceptions)

The right of withdrawal does not exist, unless the parties have agreed otherwise, in the following contracts:

Contracts for the supply of goods that are not prefabricated and for the manufacture of which a specific individual choice or determination by the consumer is decisive or which are clearly tailored to the consumer’s personal needs;

By placing the order through the website goodspirit-products.com, the Customer waives their right of withdrawal, given that the ceramic goods are tailored to the Customer and the goods are individually custom-made.

Individual production begins once the order is received.